FAQ

To provide an accurate quote, we require details such as interdental brush specifications, quantity, packing , size ,style and shipping way.
We can also send you the product catalogue.

Quotations for interdental brush are generally valid for 30 days, subject to fluctuations in raw material costs and exchange rates.

Yes, we offer volume discounts based on tiered order quantities. Our MOQ for our standard interdental brush is 5000pcs. The MOQ for blister card packing be higher , it be based on the details.

We accept:
* Telegraphic Transfer (T/T): Typically 30-50% deposit, balance before shipment or against Bill of Lading (B/L) copy.
* Western Union (for samples or small orders).
* Alipay or through wechat

Quality is assured through strict Quality Control (QC) processes: Incoming QC, In-Process QC, Final QC, and Outgoing QC. We adhere to ISO 9001, industry standards and hold CE certifications.

Samples are available. Sample fees and shipping costs depend on the product:
* Standard samples: Usually, the interdental brush sample is free and the buyer pays shipping.
* Customized samples: Typically charged at cost + shipping.
* Sample fees can be deductible from the first bulk order. Please inquire.

Sample lead time is approximately 3-5days for production + shipping time via DHL or UPS

Our products hold certifications relevant to target markets, including CE ,ISO9001 currently. Please specify required certifications for your market, and we will confirm compliance.

Standard production lead time after deposit receipt 2-3weeks. This is an estimate and can vary based on order size, material availability, and seasonality.

Most our products have stock.Please inquire for specific packing.

Standard packaging are boxs, bags and blister card for interdental brush. Custom packaging (including your logo/design) is possible with an MOQ , the MOQ depends on your packing requirements

Please notify us immediately within 7 days of cargo arrival at destination, and provide clear photos/videos . Upon verification, we will offer a solution such as replacement, repair, partial refund, or discount for the next order.

Yes, we support OEMand ODM services. MOQ, design fees, mold costs (if applicable), and lead times will be provided based on your specific requirements.

We welcome qualified and serious buyers. Factory audits can be arranged. Please inform us of the specific audit standard and requirements in advance. Associated costs may apply and are typically borne by the buyer or shared as agreed.